Your sales team sells to brand new prospects at a 5-20% rate.
However, if they focused on selling to an existing customer, that jumps to 60-70%!
This is where your CRM can help!
Your CRM stores your customer data and plays a significant role in nurturing your customer relationships, and can help your sales team.
But the problem is getting your sales team to use it... properly... that's a story for another time (or another blog post 😉)!